Job Description
Job Overview
As an Operations Data Analyst at Octopus Energy, you'll play a crucial role in leveraging data to enhance customer operations and improve service excellence. This position offers an opportunity to make a positive impact on customer experiences and contribute to the energy revolution by utilizing insights derived from data analysis. You will be part of a dynamic team dedicated to innovating the energy market in Italy.
Technical Requirements
Required Skills
- • Python
- • SQL
- • BI tools
- • data analysis
- • machine learning
- • ETL processes
Preferred Skills
- • dbt
- • Tableau
- • Power BI
- • Google Data Studio
- • Metabase
Experience Level
Medium experience level in Python and previous experience in a similar role
Responsibilities
- • Utilize available resources to assist Operations in answering recurring or spot questions and measuring service excellence through dashboards or ad-hoc analyses
- • Conduct in-depth data analyses to extract useful insights for decision-making
- • Develop reporting suite using modern BI tools
- • Create machine learning models and policies that drive complex decisions
- • Proactively identify new areas of work and improvement opportunities
- • Communicate complex concepts effectively and confidently
Benefits & Perks
- • Flexible working environment
- • Equity Options Scheme
- • Weekly company updates and Family Dinner
- • Support for personal development and training
Additional Information
- Location
-
Ascoli Piceno, Italy
- Type
-
Full-time, On-site
- Compensation
-
Competitive salary with equity options