Job Description
Job Overview
dbt Labs is seeking a Customer Solutions Architect based in Australia to help customers maximize their dbt Cloud deployments. This remote position involves leading technical discussions, monitoring customer accounts, and enhancing customer satisfaction through education about product features. The role is integral to the growth of the Customer Solutions Architect team and requires collaboration with Sales Directors and Solutions Architects.
Technical Requirements
Required Skills
- • SQL proficiency
- • customer relationship management
Preferred Skills
- • Python competency
- • dbt certification
Experience Level
3+ years in a post-sales role or data practitioner
Responsibilities
- • Manage a portfolio of Commercial or Enterprise customers and monitor account health
- • Build and maintain strong relationships with technical stakeholders
- • Increase customer value through education on products and features
- • Collaborate with Sales Directors and Solutions Architects
- • Act as the voice of the customer in product discussions
- • Create and deliver external facing content
Technical Environment
Tools & Technologies
Benefits & Perks
- • Unlimited vacation time
- • Healthcare allowance
- • Employer superannuation contributions
- • Generous paid parental leave
- • Flexible monthly stipends for health and wellness, home office setup, cellphone & internet, learning and development
Additional Information
- Location
- Remote in Australia
- Type
- Full-time
- Compensation
- $151,000 - $185,000 AUD OTE
About dbt Labs
dbt Labs empowers data teams to build reliable, governed data pipelines—accelerating analytics and AI initiatives with speed and confidence.
Company Size
unknown
Website
Categories
AI
Data Analytics
Data Engineering