Data Architect

Job Overview

CaptivateIQ is seeking a Data Architect to join their Integration Solutions team, focusing on building and supporting integrations between their platform and critical external systems. This customer-facing role involves implementation rather than core product engineering, making it ideal for someone who enjoys translating technical capabilities into practical solutions for business problems. The position requires close collaboration with clients and cross-functional teams to design, implement, and support scalable integration solutions.

Technical Requirements

Responsibilities

• • Lead end-to-end implementation of advanced integrations, including scoping, buildout, and post-launch support
• • Serve as a subject matter expert for integration escalations from Support, CS, and other CX teams
• • Partner with Sales, Presales, Product, and Engineering on discovery, scoping, and continuous improvement
• • Troubleshoot SSO, SCIM, and system-based integrations directly with customers
• • Set up automations and native connectors as needed
• • Contribute to documentation, knowledge-sharing, and scalable best practices
• • Stay current with product changes, enhance internal tooling, and continuously improve delivery
• • Script and automate manual workflows to drive repeatability and efficiency

Technical Environment

Benefits & Perks

• • 100% of medical, dental, and vision covered including 75% for dependents
• • Flexible vacation days and quarterly mental health days
• • One-time expense on 1-year work anniversary for travel, home furnishings, or meals
• • Annual stipends for professional development and caretaking
• • 401k plan
• • Newest Apple products for best work performance
• • Employee Resource Groups (ERGs) for support and DEI goals